Industry Experts

Odyssey of the Seas Launch from U.S.- Chris Wong Vlogs Interview
- By Katie Vanpool
- . August 6, 2021
https://youtu.be/J9333wfVbr0 Odyssey of the Seas just launched from the U.S. for the first time this Summer 2021! Chris Wong, Assistant Casino Host onboard Royal Caribbean’s

The Godfather of Las Vegas- Mark Wayman Interview
- By Katie Vanpool
- . January 28, 2021
URComped CEO, Craig Shacklett, interviews the “Godfather of Las Vegas,” Mark Wayman- the top executive recruiter in the casino industry to learn how he got

There’s more to a slot floor than you think- Casino Data Imaging Interview
- By Katie Vanpool
- . January 19, 2021
Ever notice how often or un-often your casino changes their slot machine floor? Every casino has a different slot director that can influence the gaming

The Impact of Casino Analytics- Interview with Heidi Hamers
- By Katie Vanpool
- . January 15, 2021
There are over 1,000 active casinos in the United States and just about every one of those has a different market. Knowing, examining, and studying

The Value of Personal Touch and Customer Service
- By Katie Vanpool
- . December 15, 2020
Interview with Jason Smith, Manager of Odawa Casino Resort The value of customer service and personal touch goes a long way in increasing local casino

What is Galaxy Gaming? Interview with Dean Barnett, VP of Sales at Galaxy Gaming
- By Katie Vanpool
- . December 7, 2020
You are sitting at a blackjack table and all of a sudden, the dealer points out an optional side bet to you that you’ve never

Casino Marketing Strategies and Branding with Julia Carcamo- Interview
- By Katie Vanpool
- . November 4, 2020
Several factors take a role in determining how successful a casino is. One of the largest factors, some would say is the most important, is